Frequently Asked Questions
Everything you need to know about your Ekkovision performance gear.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy for supplements?
Due to the nature of our products, we can only accept returns on unopened and sealed items within 30 days of purchase. Please contact our support team to initiate a return authorization.
Are Ekkovision products third-party tested?
Yes, we prioritize transparency and quality. All our supplements undergo rigorous third-party testing to ensure purity, potency, and the absence of banned substances.
Can I change or cancel my order after it has been placed?
We aim to process orders as quickly as possible. If you need to make a change, please email us within 1 hour of placing your order, and we will do our best to accommodate your request.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that customers are responsible for any customs duties, taxes, or import fees required by their local government.
How should I store my supplements for maximum shelf life?
To maintain freshness and efficacy, store your products in a cool, dry place away from direct sunlight. Ensure the lid is tightly closed after every use.